Thank You

Thank you for choosing Beltway Air Conditioning, Heating & Plumbing for your plumbing needs. By signing our contract or verbally approving work, you agree to the following terms and conditions. Please read everything on this contract carefully.

Scope of Services

Beltway Air Conditioning, Heating & Plumbing provides plumbing services, including but not limited to installation, repair, and maintenance of pipes, faucets, water heaters, drains, and other plumbing systems. Our technicians will perform services as outlined in the work order or service agreement. Any additional services outside of the agreed-upon scope must be approved in writing prior to commencement.

Access and Site Conditions

You agree to provide access to the property and plumbing systems for our technicians to perform the necessary work. It is your responsibility to ensure that the work area is free of obstacles or hazards. If the area is inaccessible or requires additional labor or tools, you may incur additional charges.

Water Damage and Flooding Liability

While every effort will be made to ensure the safety and integrity of your plumbing system, Beltway Air Conditioning, Heating & Plumbing is not liable for water flooding, water damage, or mold growth resulting from any pre-existing plumbing conditions, delays, or unexpected issues encountered during service.

We strongly recommend that you inspect the work site and confirm that any potential for leaks, water intrusion, or flooding is minimized before work begins. If you suspect issues such as mold or water damage, we advise you to consult a specialized professional.

Customer Responsibilities

You are responsible for notifying us of any known plumbing issues, pre-existing damages, or specific instructions related to the work to be performed. Failure to do so may result in delayed service or unforeseen complications. Any plumbing issues found during the course of the work that fall outside the original scope of services will be discussed with you, and an estimate for additional work will be provided for approval.

Warranty and Guarantees

We offer a warranty on parts and labor as specified in your service agreement, typically 1 year labor and 1 year parts unless specified differently in your agreement.

Our warranty does not cover damage resulting from improper use, pre-existing plumbing conditions, or damages caused by third-party interventions.

In addition, we do not provide warranties for water damage, mold, or flooding that arises post-service. We also don’t assume water or gas liability from failed fittings.

Limitation of Liability

Beltway Air Conditioning, Heating & Plumbing’s liability for any issues arising from plumbing work, including damages caused by water, mold, or flooding, is limited to the cost of the services performed. Under no circumstances shall we be held liable for consequential, incidental, or punitive damages.

Force Majeure

Beltway Air Conditioning, Heating & Plumbing is not liable for delays, damages, or failures to perform caused by circumstances beyond our control, including but not limited to natural disasters, extreme weather, or unforeseen emergencies.

Dispute Resolution

In the event of a dispute regarding the services rendered, you agree to first attempt to resolve the issue through direct communication with our customer service team. If the matter remains unresolved, we may engage in arbitration or another form of dispute resolution as appropriate under applicable law.

Acknowledgment

By accepting our plumbing services, you acknowledge and agree to these terms. Thank you for choosing Beltway Air Conditioning, Heating & Plumbing!