HB Home Services and Air Solutions have long been trusted names in Maryland’s home service industry. However, after years of dedicated service, they faced challenges that led to their closure—a reflection of the difficulties of operating a home service business in Maryland. With high competition, a short HVAC season due to mild springs and mild temperature falls, and increasing private equity acquisitions of smaller companies, the market is as demanding as it is dynamic.
Understanding the need to ensure their loyal customers were cared for, HB Home Services sought a partner who truly valued customer satisfaction and long-term relationships. This search led them to Ryan Grimes and the team at Beltway Heating, Air, and Plumbing.
Why Beltway?
HB’s decision wasn’t made lightly. Their former Director of Operations emphasized that Beltway was the ideal company to carry on their legacy. But the endorsement didn’t stop there. HB consulted Lennox, their preferred HVAC equipment provider known for its quality, to identify the best company in Maryland. Lennox’s District Manager Martin, with deep insights into the operations of all HVAC and plumbing businesses statewide, recommended Ryan Grimes and Beltway Heating, Air, and Plumbing as the top choice.
At Beltway, we’ve built our reputation not on flashy ads but on consistently delivering quality work. We don’t do a ton of advertising, so if you’ve never heard of us, we get it.
What matters most: people. We’re proud to be known as a trusted, certified provider for Maryland homes.
The Beltway Difference
While there are a few differences between HB Home Services and Beltway, our shared values of quality and customer care remain central. Here’s what sets us apart:
- Affordable Service Plans: At $175 per year, our service plan includes two HVAC maintenance visits, one plumbing visit, and a complimentary water test.
- Filters: Instead of carrying filters on service calls, we’ve chosen to focus on providing efficient and thorough maintenance. With the vast variety of filter sizes available today, it’s a logistical challenge to stock and transport every type, which could take time away from delivering the best service possible. Instead, we offer a convenient and cost-effective option: a two-year supply of filters delivered directly to your door at cost. This allows you to always have the right filters on hand, and when you combine this with our service plan pricing, it’s still more affordable than HB’s previous offerings.
- Service Area: Our service area remains largely the same as HB Home Services, covering most of Maryland. The only exception is that we do not service certain parts of Baltimore City. Otherwise, you can expect the same coverage and reliable service for your home’s needs.
- Experienced Leadership: Gary North, formerly of Air Solutions/HB and now our Operations Manager, brings 40 years of industry experience to Beltway. He describes Beltway as the best company he’s ever been part of, with unmatched confidence in our team’s ability to serve you. Gary can be contacted directly at Gary@BeltwayHVAC.com for any questions, concerns or assistance.
A Warm Welcome to HB Customers
We understand the transition from HB Home Services to Beltway may feel uncertain, but we’re here to build that trust. To help you experience the Beltway difference risk-free, we’re offering all HB customers one free maintenance visit—a “try before you buy” opportunity to see our commitment to excellence firsthand.
Your relationship with HB was built over years of trust and care, and we want to honor that by going beltway and beyond. Choosing Beltway, a company recommended by HB’s leadership and Lennox’s leadership ensures continuity of service by professionals you can trust—not a random name from an online search that may be influenced by private equity.
Moving Forward with Confidence
At Beltway Heating, Air, and Plumbing, we’re not just in the business of HVAC and plumbing; we’re in the business of people. Our mission is to create lasting relationships through quality work and unparalleled service. As we welcome HB and Air Solutions customers, we promise to provide the care and attention you’ve come to expect.
Let’s start this journey together.
Contact us today to schedule your complimentary maintenance visit and experience the Beltway difference firsthand, ask us about our financing plans too! We look forward to serving you and continuing the tradition of excellence HB built in Maryland.
